Refund Policy

To confirm your event booking, a non-refundable deposit of 25% of the total rental cost is required on the day of contract signing. This deposit secures your event date and time.

Refunds for cancellations are available according to the following schedule:

• More than 14 days (2 weeks) before the event date:
  A 50% refund of the total rental fee (excluding the non-refundable deposit) will be issued.
   

• Between 48 hours and 14 days before the event date:
  A 25% refund of the total rental fee (excluding the non-refundable deposit) will be issued.
   

• Less than 48 hours before the event date:
  No refunds will be issued.
   

All special orders (including, but not limited to, custom setups or bar stock) must be paid in full at the time of ordering and are non-refundable under any circumstances.

Refunds will be processed within 10 business days of cancellation notice.
 

All cancellation requests must be submitted in writing to the management of The Co-Op DBA 123 Pleasant Street, LLC.